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ACT Backup Error

New Member
Posts: 1
Country: USA

ACT Backup Error

keep getting this message when I attempt to backup ACT Pro 2012 to a thumb drive. The following error occurred during backup. The backup was cancelled. Error: Access to the path '\\shawndi\clienta-database files\templates\client ltrs\nextgen letter to clients.tpl' is denied I do not know how to fix the problem. Any help is greatly appreciated. Thank you
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT Backup Error