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ACT Activity

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Copper Contributor
Posts: 49
Country: United_Kingdom

ACT Activity

Hi, 

 

Question if I close ACT activity straight away it schedules it as a History instead of an actual activity. 

 

For example if I create a call and select the option to close the completed the call straight away, ACT records it as a history rather that the call being

completed as an activity. 

 

Can anyone help?

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: ACT Activity

That's working as designed. When an activity is closed (completed) it's transferred to a history entry. It's no longer a pending activity.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer