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ACT 9.0 Calendar won't open

New Member
Posts: 2
Country: United States

ACT 9.0 Calendar won't open

I have ACT 9.0.1.162 and my calendar quit opening.  I get a message that says ACT has "encountered a problem and needs to close"  I recently upgraded to XP SP3.  This is the second issue I've had with ACT calendar's in the last 8 months.  On the first issue I had to delete my preferences file in order for it to quit showing the mini calendar for the year 2023.  I fixed it and now seem to have a new issue.

 

I saw a post where someone said that the Windows setting for Daylight Savings time screwed up the calendar.  Anyone have any ideas?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT 9.0 Calendar won't open

Look in your Windows Event Viewer under Application (right-click on My Computer, seclect Manage and select Event Viewer).  If you see any .NET 2.0 Runtime Errors, then you will need to uninstall/reinstall ACT!  It is best to use the ACT! Uninstaller, which can be found as a file attachment in Knowledgebase article 19338.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.