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ACT!7 error on re-installing

New Member
Posts: 3
Country: Australia

ACT!7 error on re-installing

I had to re-format my XP computer, I saved the ADF files.


Re-installed ACT - no problems. Set up a test company.


Tried to open an existing database via File/Open Database


Pointed to the ADF files (after changing the file type to "ACT! database"), clicked on Open, then received  a message - "ACT! will now verify the database" , clicked on the OK button and then next message was:


                                                                                   "Database "xxxxx" already exists"


Click on OK & the Working screen comes up & just continues & continues, etc.


I tried importing data into test company & again I get the    "Database "xxxxx" already exists" message.


Note- the only PAD files are the demo & test files


HELP please



Copper Contributor
Posts: 13
Country: India

Re: ACT!7 error on re-installing




Please check whether it attached to ACTDIAG if not follow this article

How To Use the New Administrative and Repair Functions in the Sage ACT! Diagnostics Tool

Answer ID 27607   |    Published 04/01/2011 12:28 PM   |    Updated 01/16/2013 09:48 AM


This ACTDIAG its not for your version of ACT, But I seen it worked for few computers

If its not works for you search low version of ACTDIAG,  v15 is the latest one


Take a copy of your ACTDIAG and replace with new

If you replace with your ACTDIAG it will show you in DB list in ACTDIAG whether you have already a db with this name.

Remove it and then open with ADF through act program.



- Mani