12-08-2009 05:44 AM - edited 12-08-2009 10:01 AM
I have a brand new Dell PC. I loaded the Act 7 software (from CD), I downloaded the updates (220.127.116.11) from the internet and when I try to open our database (on a shared drive that is being used by 3 other PC's), it tells me that it is 'unable to access database'. I can see the database files from the new PC, I just can't open them. Is there a setting on the new PC that I don't know about? The other PCs connect so the problem is obviously (?) with the new PC. Any help you can give me is greatly appreciated.
12-08-2009 11:03 AM
It sounds like you are running in a peer-to-peer scenario...? (i.e. - no 'server')
One thing to check is firewall settings on the PC that is hosting the Act! database.
Also make sure that the new PC has rights to read/write on the host PC (w/o a server, you will likely need to create a user account on the host that has the same name and password as what you use to login to the new Dell...)
12-08-2009 02:17 PM
You may also want to check the solutions offered in KB 19640 as well. Also, keep in mind that if your new machine is using Vista or Windows 7 as the operating system, then ACT! 2005 (7.0) is not supported on either. And, I don't believe that MSDE (SQL 2000), which is what ACT! 2005 uses, will work properly on those operating systems either.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.