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ACT 2013 suddenly has quit working

Copper Contributor
Posts: 44
Country: USA

ACT 2013 suddenly has quit working

By clicking on "Updates", I got a message to upgrade and attempted to do so, but Windows told me I had to be an administrator.  So I then went to the ACT program directory and attempted to run the .exe file as administrator.  It would not run, nor give any error message.  So I tried to go back to starting ACT in the normal way and I get this big long error message every time.  The dialog box does not allow me to copy the message so I will attempt to retype it here.

 

Resolution of the dependency failed, type = !Act.UI.ActApplication", name = "".  Exception message is: The current build operation (build key Build Key[Act.UI.ActApplication, null]) failed: The type Act.UI.ConnectedServices.FileCatalogProvider cannot be assigned to variables of type Act.Server.Contracts.ConnectedServices.ICatalogProvider. Parameter name: from (Strategy type BuildPlanStrategy, index 3)

 

My ACT is completely disabled.  Please help.

 

Thanks

Moderator
Posts: 719
Country: USA

Re: ACT 2013 suddenly has quit working

You may be able to resolve this issue by using the following knowledgebase article:

 

 

http://kb.swiftpage.com/app/answers/detail/a_id/25865

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com