08-06-2013 10:44 AM
The automatic rollover preference does not roll over any activities to the new day. I checked my preferences to make sure that I had checked the activities that I do want to rollover and all is correct. I also ran a data repair & maintenance, but no activities automatically rollover as they should. Is there a fix for this problem? Are the Sage ACT technicians aware of this issue?
08-06-2013 01:50 PM
This has happened to me a couple of times.
I never did get a fix, but I did do a work around. Hopefully you don't have too many to deal with.
First of all, did they ever roll over? If not, then my solution is probably not going to help.
Since I use the keyboard more than the mouse, I tend to use a command that then causes me a problem. In this case, all I do is use the F7 display and right click on the activity to clear it. Select erase and follow up for the same day. That kills the one that won't roll over and let's me put it back in the stack with very little effort. OK for several, not OK for several hundred.
Hope this helps.