10-26-2012 11:46 PM - edited 10-26-2012 11:56 PM
When using the ACT email client, when I start a new email message and start typing the name of the contact in the To: field, ACT shows contact suggestions as you type a name. For instance, if I type Smith, ACT shows all contacts with last name Smith . This feature doesn't seem to work when using Outlook as the email client with ACT 2013. The best it can do is if I type the entire name of the contact, then Outlook highlights the name to show that it found the name and email address in the ACT database. Am I missing something?
One example. I have 3 contacts: Patrick Aschenbrenner, Mary Aschenbrenner, and Penelope Aschenbrenner. In ACT 6.0, I type, Asc and ACT bring the 3 contacts and I just use the arrow key to select the one I want, and I can start typing the message. With ACT 2013 using Outlook, I have to type the entire name Patrick Aschenbrenner. And if I mistype this last name, it never finds it.
If that's how it works, then if I would probably prefer to not use Outlook, but the problem is that if I use the ACT email client, messages don't leave the outbox unless Outlook is opened.
10-29-2012 06:40 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.