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ACT 2013 Database no longer opens.

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Copper Contributor
Posts: 12
Country: USA

ACT 2013 Database no longer opens.

I can open the Demo database but not my working one. I get taken to the welcome screen but when I try to open my Contacts database nothing happens. It was working for several months until Wednesday.

Kevin Frain 561-212-4610

kevinfrain@usa.com

Thank you

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Nickel Elite Contributor
Posts: 988
Country: USA

Re: ACT 2013 Database no longer opens.

[ Edited ]

Kevin,

Check your windows updates, check to make sure you have most recent version of sql server for ACT!2013, if still no worky, run actdiag rebuild optioins and maybe try to detach desired act2013 database.  Then try to open your desired ACT!2013 db.. Make sure latest spk1 hf for act2013 has been installed. Check out this kb article http://kb.sagesoftwareonline.com/app/answers/detail/a_id/19640/kw/2013%20cannot%20open%20database/se...  Let me know - cheers - FSB

Bill Williams - Owner / ACT! Consultant / Trainer at FILL STAFF HR "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://www.fillstaffhr.com/backupfolderspro.html - FREE
Backup your ACT! Databases DAILY using ACT! / File/ Backup/ Backup Database.(Include Attachments).
Also - FREE - BIG ACT! LAYOUTS for Larger Monitors http://www.fillstaffhr.com/bigaldl01.html
Also - FREE - BullZip PDF Printer - Print directly to PDF http://www.bullzip.com/products/pdf/info.php