10-07-2011 01:00 PM
Hello, I have tried to install ACT!2012 (downloaded as trial) on my laptop Win7 Pro; at early install I have a message window saying <<Prereq.Exceptions.InvalidInputException: an exception of type Prereq.Exception.InvalidInputException has been raised at Prereq.AccessINI.Parse(TextReader sr) at Prereq.Program.Main(String args)>> then the install goes on without problem, I choose to launch ACT! and create a new database, and then I fill in the fields 'name of database', etc., sharing ticked, no password; and then after 15 seconds or so new window: <<Impossible to create the database. An error did occur when connecting to the Microsoft SQL Server>>.
My installed programs include Microsoft .NET Framework 4 Client Profile / Extended / Multi-Targeting Pack; Microsoft Visual Basic 2010 Express (French), Visual C++ 2008 redistributable x64 (3 files) and x86 (4 files); Microsoft SQL Server 2008 R2 (64bit), 2008 R2 Native Client, 2008 R2 Setup (English), 2008 Setup Support Files, SQL Server Browser, SQL Server VSS Writer.
I have uninstalled all my SQL-related programmes, and then installed again from the Prerequisite ACT! folder, then launch ACT! installation again, for the same result with the same message windows. And I had disabled the Windows Firewall (not the antivirus, I am not sure how to do, I think it is McAffee).
Any help would be very welcome!
Thanks a lot
02-20-2012 01:57 PM
For this issue, try the following:
- Browse the Sage ACT! installation files (assuming downloaded)
- Open folder 'Dependencies'
- Rename the folder 'PreReq' to 'PreReq - old'
- Attempt installation
02-20-2012 02:07 PM
I'll give it a go.
by renaming dependencies folder, does that skip the part where it checks for pre-requisites?
Just wondering why you're suggesting it
02-20-2012 10:13 PM
It's great when you get a post with as much detail as yours,
I believe its the install of Microsoft .NET Framework 4 Client Profile, on your machine that is causing the SQL install issue, we have been getting numerous calls with the issue, I would suggest UN-installing it first, you can reinstall after SQL is installed and working on your machine. I would also Un-install ACT! from the machine, and if there is a partial install of the ACT7 instance I would also Un-install that, check add remove programs to see if SQL 2008 R2 is installed and remove.
So steps to take
1.Un-install Microsoft .NET Framework 4 Client Profile
2.Un-install SQL 2008 R2 (the act7 instance if its there)
3.Un-install ACT! 2012
5. Reinstall ACT!
Let me know how this works out for you
02-21-2012 12:44 AM