10-24-2011 10:31 AM
I am about to upgrade from Act 2009 to Act 2012. I am running on a Windows 7 (64-bit) PC and have Microsoft Outlook / Office 2010 (32-bit). Before I ugprade, I want to make sure that whenever I send an email from Outlook that it will automatically update the History record in ACT for the contact with the matching email address. I don't want any other integration / synchronization to take place (i.e. I don't want ACT messing with my Outlook calendar, Outlook task list or Outlook contact file). Is this doable in ACT 12?
10-24-2011 10:48 AM
I have an installation of Windows 7 - 64bit and Office 32 bit. Outlook works just fine. You set the policies in ACT to make sure that nothing is managed in Outlook from ACT. This is the way I handle it myself.
Hope this help.
10-24-2011 11:10 AM