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ACT 2012 & Windows 8: phone dialog prompt everytime I run program

New Member
Posts: 7
Country: USA

Re: ACT 2012 & Windows 8: phone dialog prompt everytime I run program

Hello,

 

Your registry patch worked on about half my computers but not the other half.

 

All six of my systems are running Windows 8.1 and ACT! 2013 SP1.

 

Any ideas what may be amiss? My affected users work around it, but it's something of an annoyance.

 

Cheers!

Copper Contributor
Posts: 11
Country: United_Kingdom

Re: ACT 2012 & Windows 8: phone dialog prompt everytime I run program


sydbarrett74 wrote:

Hello,

 

Your registry patch worked on about half my computers but not the other half.

 

All six of my systems are running Windows 8.1 and ACT! 2013 SP1.

 

Any ideas what may be amiss? My affected users work around it, but it's something of an annoyance.

 

Cheers!


Hi there -

 

Was this using the registry file downloaded from my SkyDrive, or did you complete the process manually?

 

Logically, it doesn't seem to make much sense that it would work on some but not others.

 

Let me know -

Thanks,

Simon.

Copper Contributor
Posts: 26
Country: Canada

Re: ACT 2012 & Windows 8: phone dialog prompt everytime I run program

Hi:
I have just installed Windows 8.1 and am experience the same problem with ACT 2012 as seen in this discussion. And its good to know that your fix has helped several people overcome this issue.

I am not a computer geek... so where canI find the HKLM\Software.....? Please help!

Thanks.
Jay
Copper Contributor
Posts: 11
Country: United_Kingdom

Re: ACT 2012 & Windows 8: phone dialog prompt everytime I run program

Hi Jay -

If you follow the instructions in post #8, they're fairly self-explanitory.

To open regedit (computer's registry editor), press the Windows Key and "R" together to open the run dailog, then enter regedit.exe and click OK.

The registry editor is similar to Windows Explorer. You will be able to browse to the location as listed in the instructions. HKLM is an abbreviation of HKEY_LOCAL_MACHINE.

I hope that helps!

Best regards,
Simon.
Copper Contributor
Posts: 26
Country: Canada

Re: ACT 2012 & Windows 8: phone dialog prompt everytime I run program

Thanks Simonn for the advice and the bug was fixed.  I felt like a pro going into the 'nuts and bolts' of Windows to solve this!!

 

Much appreciated and keep up the good work you are doing!

 

Best,

Jay

Copper Contributor
Posts: 11
Country: United_Kingdom

Re: ACT 2012 & Windows 8: phone dialog prompt everytime I run program

Excellent!

 

Really pleased you were able to sort it Smiley Happy

 

Have a great weekend!

 

Best regards,

Simon.

Copper Contributor
Posts: 26
Country: Canada

Re: ACT 2012 & Windows 8: phone dialog prompt everytime I run program

You too have a blessed weekend! Thanks again!
Jay
Copper Contributor
Posts: 26
Country: Canada

Font sizes have changed on the contact fields

I seem to encounter a new issue - I've just loaded ACT 2012 on Windows 8, and after I fixed the issue of the dialer pop up (thanks to Simon and his great expertise!)...  some of my fonts on the contact fields have got larger (slightly).  Even the Alarms pop up window shows enlarged fonts, Schedule Activity window

Copper Contributor
Posts: 26
Country: Canada

Re: Font sizes have changed on the contact fields

sorry for the incomplete message.... to continue from where I left it last

 

.... my schedule activitiy window shows an enlarge font when I choose the window for the calendar.

On the other hand the fields for the NOTES tab shows reduced fonts (something like 6 font size).

 

How can I resolve this problem?   It seems like a minor issue - ACT 2012 works perfectly except that these variation in font sizes are very annoying to read.

 

Thanks

Jay

New Member
Posts: 1
Country: Canada

Re: ACT 2012 & Windows 8: phone dialog prompt everytime I run program

Simon, you are awesome! I used the fix just now on Windows 8.1. I have never done a regedit before (and really didn't even know what one was).

Your instructions were great and I downloaded and imported the file you created and fixed the issue.

If Sage were smart, they would actually compensate you for your work that their own developmental team had failed to figure out. Many of us people have paid Sage for the program, I am sure they could provide you some compensation for fixing their errors!

Again, that is saying if they were smart, they would do this.