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ACT 2012 Pro SQL Server problem

Copper Contributor
Posts: 61
Country: USA

ACT 2012 Pro SQL Server problem

On a laptop I uninstalled ACT 2009 and completely (so I thought) uninstalled SQL Server. I then installed ACT 2012 Pro (14.0.572.0). I successfully loaded ACT and converted a 2009 database.

 

Upon reboot of the laptop and launching of ACT 2012, SQL Server will not start. In SERVICES.MSC I cannot start the ACT7 service manually. Re-booted and tried again, but to no avail.

 

I suspect there is some remnant of the old SQL Server left behind. UAC is turned off.

 

Any ideas?

Greater Chicago area ACC
Silver Contributor
Posts: 1,813
Country: USA

Re: ACT 2012 Pro SQL Server problem

Log in as the Local Administrator (not just a member of the admin group), turn off antivirour and UAC.

 

This article will help you unstall ACT SQL manually

 

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/22957/~/how-to-manually-remove-act!-by-sage...

 

You should then be able to resinstall. (also while logged in as local admin.)

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