09-09-2013 03:46 PM
I can not seem to find a working method to change the record manager for well over 200 groups from "former employee" to "new employee".
I can lookup these records, and get different results trying to use "edit -> Replace field". If logged in as non-admin, the "record manager" field is not listed. If logged in as the database administrator, I can choose to replace "record manager" but CAN NOT supply a value - it locks the "value" field and greys it out - no drop down, no ability to type.
Surely users are not expected to manually update hundreds of records one by one???
I expected this to be a simple task - change ownership of database objects from old user to new - but it's 3 hours later and my new user still can not go to work!
09-10-2013 10:22 AM - edited 09-10-2013 10:26 AM
Did you follow these procedures?
What exact version of ACT!2012 are you using - reference Help / About
Do you have most current service pak / hot fix installed?
Here is current link to the download center to find out
Here is how to install service pak 1 if you need to
cheers - FSBill