11-22-2011 06:47 AM
I'm trying to resolve a problem on a 4 user network which seems permissions related. I set up a number of users to access ACT! PRO 2011 - 4 users without too many issues . When trying to add an extra user , I gave the user permissions to the ACT! folder and used Manage Users in ACT! to set up the additional user. When the new user tries to log on they receive the error message "Cannot find database supplemental files folder" . Any help as to how this can be fixed would be appreciated .