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ACT 2011 & Outlook 2013?

New Member
Posts: 9
Country: USA

ACT 2011 & Outlook 2013?

Hi- We have 12 employees here that work off of ACT 2011.

2 computers just got upgraded and had Outlook 2013 installed (the other 10 of us have Outlook 2010 with no issues).


Now when the 2 useres on Outlook 2013 open Outlook they get the following error:

act issue 1.jpg


They continutally get this error as well:


act issue 2.jpg


Is there a Outlook 2013 fix for this?

Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: ACT 2011 & Outlook 2013?

Bottom line, ACT! 2011 isn;t compatible with Outlook 2013 due to changes made in the Outlook interface. ACT! 16 is the only version fully compatible with Outlook 2013.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
Copper Elite Contributor
Posts: 514
Country: USA

Re: ACT 2011 & Outlook 2013?

cheaper to buy our add-on than to upgrade all your Act! licenses.


30 day free trial.  Take us for a test drive :-)

Mark Hammer
ACT! Fanatic