03-21-2012 08:46 AM
03-21-2012 09:22 AM
Yes, I am syncing all ACT contacts. I've been trying to integrate ACT for every individual in my office, and it's just on my boss's computer that a couple are not coming through to Outlook. On his computer I believe there's somewhere from 500-1,000, I'm not sure of the exact number. It's confusing because we have different privacy settings, such as Public, Private, Limited Access...
03-21-2012 09:56 AM
03-21-2012 10:04 AM
Well the idea was to use it as sort of an internal office database, so people can see who is being pursued as prospective clients (we have another web-based ACT database which syncs with the desktop version for this purpose).
It's ACT 2012, trying to sync with Outlook 2007. The contacts are limited. I'd have to check for the exact numbers. Hmm I will try disabling the duplicate detection...
03-21-2012 10:10 AM
03-21-2012 10:13 AM
Because since everyone still uses Outlook for email, we want it to have the same contacts. When someone inputs a contact into ACT we need it to update in Outlook too. Yes, Outlook syncs with everyones' phones as well. And no, we only want the sync to go from ACT to Outlook, not vice versa.
What exactly are these "add-ons," and how are they used?
03-21-2012 10:24 AM
03-21-2012 11:28 AM
No, but we don't want different versions of each contact in either ACT or Outlook, so they need to sync to remain consistent. All we really wanted to do was have ACT sync the rest of them...
03-21-2012 11:43 AM