08-25-2011 01:40 PM
My company tasked me with selecting and maintaining a CRM program. We selected ACT! for its ease of use and low price point. That being said, I think I may have missed the pitch that says I will have access to my bosses emails, which of course, I really don't want to read. I am more worried about him finding out that others in the system can read his emails too.
HELP! I am the administrator for this, and have given the other users Standard access. The client/contact emails that I do want stored are there, but its the internal emailing among the other ACT users in my office that I don't want the users seeing, or don't want them to look at other user's histories as well.
Please, give me some step by step advice here. I just want to keep my job!