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ACT 2011 Pro Screen is not refreshing

Skilled Commentator
Posts: 37
Country: USA

ACT 2011 Pro Screen is not refreshing

In ACT 2011 Pro my screen has constant refresh issues throughout the day (this has been going on for a long long time and I'm tired of it). Most often it occures with the Alarms popup but elsewhere too. This should have been fixed a long long time ago. I have install all fixes - nothing. This is the only program that does this on my PC (XP SP3).  I have tried to get customer support many times but they want to charge me for a bug in their program.  I paid to buy the program I'm not going to pay again for the same program to fix their bugs. ACT's customer support is the worse of any company I have dealt with. Will not upgrade until they change this policy and get rid of the numerous bugs in their product.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT 2011 Pro Screen is not refreshing

Can you provide a more detailed description of what is occurring?
Greg Martin
Sage
Skilled Commentator
Posts: 37
Country: USA

Re: ACT 2011 Pro Screen is not refreshing

I can send you a private screen shot it you want. 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT 2011 Pro Screen is not refreshing

You should be able to attach the screenshot to a response.  Click Reply and look for 'Attachments' just below the response Body area.

Greg Martin
Sage