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ACT 2011 Pro Backup problems

ecross4
New Member
ecross4
Posts: 8
Country: USA

ACT 2011 Pro Backup problems

‎05-02-2013 09:24 AM

I keep getting this error when I try to backup the database.  We have six users and I made sure they would all stay out of the software today so I could run the backup.  All the users connect to a server and it's also the same machine I'm running the backup from, so the backup is local to that servers disk.  I ran the dbase maintenence after the first error and ran again and it came right back.  

 

Any thoughts?  Thank you for your help!

 

 

 

 

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ghollister
Posts: 6,537
Country: USA

Re: ACT 2011 Pro Backup problems

‎05-02-2013 10:07 AM

Hello escross4,
Try deleting temporary files, emptying recycle bin, then rebooting your machine.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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ecross4
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ecross4
Posts: 8
Country: USA

Re: ACT 2011 Pro Backup problems

‎05-06-2013 08:43 AM

I tried your suugestion of deleting the Temp files but it failed on me again.  I re-deleted and restarted the machine and tried a few mor times and finally gave up.  So today I tried it again and this is what I recieved.  Is there a specific naming convention I need to follow?  I can't imagine the file being to big to to backup considering the entire dbase is only 2GB.  Maybe a Zip software issue??

 

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