09-17-2010 12:23 PM
I just upgraded to Act 2011 and am using the Outlook Contacts Sync. Is there anyway to Sync the Outlook Categories to ACT? Thanks!
09-17-2010 01:26 PM
Categories will not sync from Outlook to Act!.
As an option, you can export your contacts from Outlook to an Excel file, remove unwanted fields - down to just a few that can be used for Duplicate Checking, and then import the Excel file to update your existing contacts. Here is an article with instructions for importing into Act! 2011: KB Article 26828
Note: Before making mass changes, always backup your database (File > Backup > Database).
09-17-2010 01:26 PM
Categories will not sync from Outlook to Act!.
As an option, you can export your contacts from Outlook to an Excel file, remove unwanted fields - down to just a few that can be used for Duplicate Checking, and then import the Excel file to update your existing contacts. Here is an article with instructions for importing into Act! 2011: KB Article 26828
Note: Before making mass changes, always backup your database (File > Backup > Database).
09-17-2010 01:54 PM
08-09-2011 06:55 AM
this is silly that it doesn't work. you can import using the field map but you can't sync. i keep trying hard to use ACT for business but it is still just a Toy that doesn't work. little things like this make it an ineffective tool.
08-16-2011 02:23 PM
I can sync calendars OK between ACT2011 and Outlook 2010, but synching contacts always throws an error at the end, and no contacts are sync'd. HELP !
02-15-2013 10:24 AM
there is a KB on mapping sync fields