ACT 2011 - Outlook Contact Sync - Outlook Categories

[tal1956]

I just upgraded to Act 2011 and am using the Outlook Contacts Sync.   Is there anyway to Sync the Outlook Categories to ACT?  Thanks!

[gmartin · Accepted solution]

Categories will not sync from Outlook to Act!.

As an option, you can export your contacts from Outlook to an Excel file, remove unwanted fields - down to just a few that can be used for Duplicate Checking, and then import the Excel file to update your existing contacts.  Here is an article with instructions for importing into Act! 2011: KB Article 26828

Note: Before making mass changes, always backup your database (File > Backup > Database).

[gmartin · Accepted solution]

Categories will not sync from Outlook to Act!.

As an option, you can export your contacts from Outlook to an Excel file, remove unwanted fields - down to just a few that can be used for Duplicate Checking, and then import the Excel file to update your existing contacts.  Here is an article with instructions for importing into Act! 2011: KB Article 26828

Note: Before making mass changes, always backup your database (File > Backup > Database).

[tal1956]

Thanks, that is what I expected.

Have a nice weekend!

[MikeNJ]

this is silly that it doesn't work.  you can import using the field map but you can't sync.   i keep trying hard to use ACT for business but it is still just a Toy that doesn't work.  little things like this make it an ineffective tool.

[dasug@hotmail.com]

I can sync calendars OK between ACT2011 and Outlook 2010, but synching contacts always throws an error at the end, and no contacts are sync'd.  HELP !

[Oldlaxdude]

there is a KB on mapping sync fields