10-11-2015 11:38 AM
I used Sage ACT Pro 2011 successfully for a couple of years.
it was blown away n a computer meltdown. I have been trying to re install it without success.
The installation proceedure locks up and says I have a previous installation which must be removed prior to initiating the new installation. I have tried everything I know to either reactivate the old instal'n or remove it and start fresh.
Any guidence would be gratefully accepted.
Sincerely, Joel Gannotti 10_11_15
10-12-2015 03:42 AM
10-14-2015 06:55 AM
I do not have an Add/Remove on my Windows 7 machine. I removed the old out of date data bases and again tried to install. Now the machine says I don't have XP service pack 3... A minimum for Sage Act Pro 2011.
10-15-2015 08:42 AM
I may just be a computer dolt. I cannot find, so far, a compatability mode area either in my computer or on the Sage ACT installation program. It is a bit embarrassing as I am a technical type and feel a bit Nonplused.
10-15-2015 09:15 AM
It depends on how you have the installer, download or CD. Typically, you can open the installer folder in Windows Explorer, browse into the ACTSTD or ACTWG folder, where you should see the setup.exe file. Right click that and then enable compatibility mode as shown in the below screenshot.