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ACT 2010 stops working when I click on "add contact to group" just freezes up - I did the repair database procedure in tools, no improvement

New Member
Posts: 2
Country: USA

ACT 2010 stops working when I click on "add contact to group" just freezes up - I did the repair database procedure in tools, no improvement

just freezes up  - I did the repair database procedure in tools, no improvement

Employee
Posts: 26
Country: United_Kingdom

Re: ACT 2010 stops working when I click on "add contact to group" just freezes up - I did the repair database procedure in tools, no improv

Hi there, 

 

I've got a few questions relating to your issue :

 

- What is the full version of Act! you have installed? (Help > About Act)

- What version of windows are you on?

- Do any other users get this problem?

- Do you get the same problem in another database?

- Where are you adding the contact to the group? From the contact list? The group window?

New Member
Posts: 2
Country: USA

Re: ACT 2010 stops working when I click on "add contact to group" just freezes up - I did the repair database procedure in tools, no improv

 12.1.181.0, Hot Fix 5

started working again after the hot fix, now (1/15) freezing again

windows 7 64 bit

in contacts. Clicking on left add to group

am updating and repairing demo database

it does the same thing