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ACT!2010 std and Outlook2007 - no email address in the To: field when sending email - was working fine. Help Please

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Nickel Elite Contributor
Posts: 934
Country: USA
Accepted Solution

ACT!2010 std and Outlook2007 - no email address in the To: field when sending email - was working fine. Help Please

When I try to send email from ACT!2011 thru outlook2007 = no email address showing in the To: field.

Things were working fine, but not today.  act.outlook.service is running - i just tried to re-apply hotfix 5 -still no worky.

Please don't tell  me I need to re-install ACT! or Office/Outlook.  Any easy options?  Thanks - Bill

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html

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Solution
Accepted by ghollister (Platinum Elite Contributor)
‎09-25-2015 03:20 AM
Nickel Elite Contributor
Posts: 934
Country: USA

Re: ACT!2010 std and Outlook2007 - no email address in the To: field when sending email - was working fine. Help Please

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2608...  

 

edit file  ACTHistoryErrorHandlers.xml

 

Hate to see users expected to do all this. - prob resolved - never mind..

Regards, FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html

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Solution
Accepted by ghollister (Platinum Elite Contributor)
‎09-25-2015 03:20 AM
Nickel Elite Contributor
Posts: 934
Country: USA

Re: ACT!2010 std and Outlook2007 - no email address in the To: field when sending email - was working fine. Help Please

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2608...  

 

edit file  ACTHistoryErrorHandlers.xml

 

Hate to see users expected to do all this. - prob resolved - never mind..

Regards, FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html