Any idea why some users in a 2010 environment would be able to highlight a record in the Contact List and hit Enter on their keyboard to take them straight to the contact and other users would not be able to do the same thing? Nothing seems to happen when some of the users hit Enter. Edit Mode is not enabled.
----------- Marshall Knapp AspenTech CRM Act! Certified Consultants & Premier Trainers Swiftpage Business Partner - Platinum Level 866-880-4ACT (4228) www.aspen-tech.com