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ACT 2010 not importing csv to correct fields

Copper Contributor
Posts: 18
Country: United States

ACT 2010 not importing csv to correct fields

I saved my ACT 6 database to a csv file, then moved the file to my new laptop (Windows 7). When importing, I checked the mapping of my fields; only one had to be adjusted. The contacts imported but EVERYTHING went to the wrong fields! Company is in web site Zip code is in phone Fax Phone is in home phone First name is in last results NOTHING is in the right place. Suggestions? HELP! Thanks!
Copper Contributor
Posts: 10
Country: United States

Re: ACT 2010 not importing csv to correct fields

Hopefully you'll get other fixes that don't cost you money, but if not, we've had good luck with Import IT. There are 4 versions - you'd want to check the comparison chart to see which you'd need. there is also a free trial. You can check them out at http://www.actaddons.com/products/2005/crm_importit_basic.asp

 

Sharon Randall

sharon@actaddons.com