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ACT 2010 email setup wizard

New Member
Posts: 3
Country: USA

ACT 2010 email setup wizard

ACT 2010 email setup wizard (step 2) only lists internet mail under options for e-mail systems to use.  I have outlook 2010 and would like to use it as it seems to be recommended.  How do I make this an option?  Thanks - J

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT 2010 email setup wizard

Hello jray,
Welcome to the Sage ACT! Community. The reason you do not see Outlook listed is that ACT! 2010 does not support Office 2010. There is an inexpensive third-party add-on you can get that will allow ACT! 2010 to work with Office 2010: http://www.designr1.com/shop/act-word-2010/

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 3
Country: USA

Re: ACT 2010 email setup wizard

Thanks for your reply.  Hi I've tried to install the trial version of the recommended software and get the message - access to registry key 'HKEY_LOCAL_MACHINE\software' is denied.  Any other ideas/options?

 

Thanks J

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT 2010 email setup wizard

Any type of access denial to the registry indicates a permissions issue. If you are on a Vista or Windows 7 machine, this is usually caused by User Account Control. See the KB article for your operating system for instructions to disable UAC:

Windows Vista: http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2022...

Windows 7: http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2566...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 3
Country: USA

Re: ACT 2010 email setup wizard

ok thanks