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ACT!2010 database will not start up .. Need urgent help

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Copper Contributor
Posts: 51
Country: Singapore
Accepted Solution

ACT!2010 database will not start up .. Need urgent help


I am on ACT!2010 running on windows 7 professional .  My laptop went down and after having reparied it,
ACT starts but displays the following msg .  Please anyone help as i need to run my business . Thanks

ERROR MESSAGE


You dont have permission to open this file

Contact the file owner or an administrator to obtain permission

I am the single user of this database and i do not have a password for the database


Accepted Solutions
Solution
Accepted by topic author Feroz
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 28
Country: United_Kingdom

Re: ACT!2010 database will not start up .. Need urgent help

locate SQL Server (ACT7) & SQL Server browser and make sure they are running if they are just click restart in the top left hand corner and test.

View solution in original post


All Replies
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: ACT!2010 database will not start up .. Need urgent help

What was the repair to the laptop? One possibility is that the SQL server isn't running.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 51
Country: Singapore

Re: ACT!2010 database will not start up .. Need urgent help

The graphics card was replaced . Nothing done with the hard drive.
But i do remember i saw in a error message something to do with SQL server.  


Copper Contributor
Posts: 51
Country: Singapore

Re: ACT!2010 database will not start up .. Need urgent help

This is the error message displayed when ACT starts up

The Database CONTACT could not be accessed.  In order to access this database, check your network connection and verify that your database server is available. 

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: ACT!2010 database will not start up .. Need urgent help

That definitely sounds like the SQL server isn't starting up. If you're on Windows 7 click on Start and type services and chose view local services.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 51
Country: Singapore

Re: ACT!2010 database will not start up .. Need urgent help

Tried Restore. Does not work

The error message as below :

The backup of this  database can only be restored on the machine that was used to create it.  
Use the Restore As option to restore the database on this machine


Copper Contributor
Posts: 51
Country: Singapore

Re: ACT!2010 database will not start up .. Need urgent help

Appreciate your help , but what do i do when i am in Local services ?

Is it lot easier if i just reinstall ACT and restore the backup ?


Solution
Accepted by topic author Feroz
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 28
Country: United_Kingdom

Re: ACT!2010 database will not start up .. Need urgent help

locate SQL Server (ACT7) & SQL Server browser and make sure they are running if they are just click restart in the top left hand corner and test.