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ACT 2010 causes Outlook 2010 to hang

New Member
Posts: 1
Country: United_Kingdom

ACT 2010 causes Outlook 2010 to hang

My ACT 2010 ran perfectly OK alonside Office 2003.

 

Our IT manager has just upgraded my PC to Office 2010 and Outlook hangs when I try to run it. It takes three attempts before I get it running. We know it is ACT causing the problem as I have done a system restore to the day before ACT was installed and everything runs fine.

 

I do not link emails etc, I am quite happy to run the packages totally separately and not concerned with integrating the two. I have therefore tried to find any background tasks that might be causing the issue (2 in the startup menu) and disabled them - but still no luck.

 

PLEASE - does anyone know how to get these two packages residing on the same computer without any issues........

 

Peter

Copper Elite Contributor
Posts: 514
Country: USA

Re: ACT 2010 causes Outlook 2010 to hang

You probably need to disable the ACT! objects that are loaded when you start outlook.

Mark Hammer
ACT! Fanatic