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ACT 2010 Start up Issue- "Required Arial font for ACT! is not present"

Copper Contributor
Posts: 18
Country: United States

ACT 2010 Start up Issue- "Required Arial font for ACT! is not present"

After installing 2010, when I start the program, I get the following error, "The Required Arial font for ACT! is not present"

Then pressing "OK" the program does not boot.  Thoughts? Help?

Thanks

Rob

Nickel Elite Contributor
Posts: 567
Country: USA

Re: ACT 2010 Start up Issue- "Required Arial font for ACT! is not present"

What operating system areyou using?

 

You need to repair or add the Arial font back to your system as the operating system font table is not reporting this core font.

 

You should be able to get this font from you Windows operating system media.

 

thanks

Matthew McFadden
Copper Contributor
Posts: 18
Country: United States

Re: ACT 2010 Start up Issue- "Required Arial font for ACT! is not present"

Thanks for your response, much appreciated. I am running XP. I dont know if I have disk, can I copy the fonts from another computer to the subject computer instead?

Nickel Elite Contributor
Posts: 567
Country: USA

Re: ACT 2010 Start up Issue- "Required Arial font for ACT! is not present"

That should work too.

 

thanks

Matthew McFadden
Copper Contributor
Posts: 18
Country: United States

Re: ACT 2010 Start up Issue- "Required Arial font for ACT! is not present"

Thanks again. Do you anticipate any issues if I copy fonts from Vista system to XP?
Nickel Elite Contributor
Posts: 567
Country: USA

Re: ACT 2010 Start up Issue- "Required Arial font for ACT! is not present"

As long as the system accepts the fonts, you should be fine.

 

thanks

Matthew McFadden
Copper Contributor
Posts: 18
Country: United States

Re: ACT 2010 Start up Issue- "Required Arial font for ACT! is not present"

Thanks, but the system would not allow me to copy the fonts on the "good" computer to a drive for transfer to the "bad".  I guess I am dead in the water until I can locate a Windows XP CD?
Nickel Elite Contributor
Posts: 567
Country: USA

Re: ACT 2010 Start up Issue- "Required Arial font for ACT! is not present"

you may be able to invoke a Repair on the machine, but it will most likely require the media.

 

thanks

Matthew McFadden