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ACT! 2010 Quote button greyed out??

New Member
Posts: 2
Country: UK

ACT! 2010 Quote button greyed out??

Hi, We're trying to find out why we can't create quotes in ACT! our create quote button is greyed out, does anyone know why?

 

Thanks

 

Barry

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT! 2010 Quote button greyed out??

Hello Barry,
Welcome to the Sage ACT! Online Community!

This can occur when an incompatible version of Office is installed (or Office is not installed) - what version of Office do you have installed?
Greg Martin
Sage
New Member
Posts: 2
Country: UK

Re: ACT! 2010 Quote button greyed out??

We are running office 2010 32 bit
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT! 2010 Quote button greyed out??

Unfortunately Sage ACT! 2010 is not compatible with Office 2010.  There is a work-around for integrating Sage ACT! 2010 with Outlook 2010, but that will not affect the integration with Word or Excel (needed to produce quotes).  There is however a relatively inexpensive add-on available from DesignR1 that will integrate all 3 Office programs.  Here is an article with further details and a link to the DesignR1 website: KB Article 26713

 

If you decide to purchase the add-on, be sure to ask them if this will enable the quote button.

 

The other options are to install an older version of Office, or upgrade Sage ACT!.

Greg Martin
Sage