10-29-2009 11:07 AM
I recently purchased a single user version of ACT.
I installed it and input a couple of contacts.
Next time I red to open it an error message regarding licensing information came up. So I unistalled (from ACT) and cannot now reinstall.
Error message is now
ACT has detected an ACT7 instance that could not be connected successfully. Either you have entered incorrect password or SQL service may not be running. The installation cannot continue at this time. Please run installer again and provide a valid password or make sure that SQL(ACT7) instance s running and then continue installation."
I have reinstalled SQL as per the ACT website, but it tells me that ACT7 is already active.
The new ACT installation gives me no opportunity to input the password.
Any ideas how to solve this??
10-30-2009 03:04 PM
Please use the following steps to attempt to correct this issue:
If you are still experiencing the error message, please reboot the computer and then install ACT!.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.