04-29-2010 12:16 PM
My dialer seems to be on the fritz. I have to go into preferences, communications and diable it and reinable it every time that I start ACT. It works fine until I re-start ACT, then have to go through the procedure everytime to keep it active.
Any thoughts on what the problem could be?
04-29-2010 12:21 PM
If you are running a Vista or Windows7 operating system, try running Act! as Admin. To do this:
- close Act!
- right click on the Act! icon
- select Run As Administrator
- Act! will open and run with additional authority to update the Preference files.
To set Act! to always run as admin:
- right click on the Act! icon > select Properties
- click on the Compatibility tab
- put check in box for 'Always Run as Administrator' (bottom of tab)
- click Ok to apply and close the window
- open Act! as normal
05-03-2010 01:29 PM
I've seen this behavior when the Act! program is unable to access the Windows dialer. As a next step, try troubleshooting the dialer itself. View this article for steps: Troubleshooting the ACT! Dialer
Are you seeing any other settings failing to 'stick'?
05-05-2010 07:18 AM
05-05-2010 07:43 AM
Whether you are running the trial version of ACT! will not affect you ability to Run As Adminstrator...this is a Windows function. And yes, ACT! 2008 has the ACT! Dialer.
In regards to the issue itself, this is actually a reported issue with ACT! 2010 SP1 Hotfix 1 that is currently under investigation. Please see the following Knowledgbase article for details and a suggested workaround:
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
08-26-2010 08:08 AM
OK I got my vista 32bit act 2010 dialer working again (PERFECT)
using magic jack phone ( i had to reinstall my pci modem driver ) Dell INSPIRON PC Conexant v.92 MODEM
I also had to re-install my magic jack outlook add-on..
Take it with you on the road with your laptop.
Cheers - FSB