01-28-2014 10:39 AM
When I access my database, the "Alarms" screen automatically pops up on my screen. Now, I haven't used my ACT database in a long time! The "Alarms" are from 2008 to the present, so there are a lot of alarms. Once the screen pops up my database is frozen and I can't look up clients. I don't seem to be able to close the screen, clear the alarms or clear the activity.
Any ideas how I can fix it? One idea I had was to reinstall ACT! via the download I can get online. I don't know if I do it this way, will the re-install delete my database
ACT! version: ACT! 2009 (11.0)
Operating System: Windows XP
The data base is on my old Dell laptop
01-28-2014 12:10 PM
Too many alarms going off can cause a lot of issues and freeze the database. Reinstalling act won't fix it. Send a message to the user 'wellmet' on this community site. He has a tool that should fix it.