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ACT! 2009 not recognizing my Outlook after installing Office 2003

New Member
Posts: 2
Country: United States

ACT! 2009 not recognizing my Outlook after installing Office 2003

I have been using ACT! 2009, but without email since I only had Office 2000.  I just upgraded to Office 2003 and Outlook is working properly (external of ACT!), but when I go to select the email system in ACT! under preferences, email tab, I was disappointed to see that no choices are listed.  Can someone help with my set up?  Thanks
Copper Elite Contributor
Posts: 118
Country: United_Kingdom

Re: ACT! 2009 not recognizing my Outlook after installing Office 2003

You'll probably just need to reinstall the ACT! application to re-introduce the ACT!.Outlook.Service integration component in MS Outlook.

 

Will

 

UK ACT! Experts   


Will Ingleby
ACT! Certified Product Specialist

Solutions for Accounting & CRM (UK)

New Member
Posts: 2
Country: United States

Re: ACT! 2009 not recognizing my Outlook after installing Office 2003

Will, I uninstalled then reinstalled ACT and this time it found Outlook 2003.  Thanks for your help. Cheers, Brian