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ACT 2009 hangs now and then

Copper Contributor
Posts: 102
Country: Canada

ACT 2009 hangs now and then

After I have minimized ACT or have gone to another application and then click on the ACT tab on the taskbar it will sometimes maximize but the whole screen will not be there, it will sort of freeze with just a partial screen loaded and then a few seconds later the entire screen will be drawn.   Today however, I clicked on the taskbar button and nothing happened.   I had to end the process and then re-start ACT.

 

I have the following system:

 

ACT! by Sage 2009 (11.0) Version 11.0.0.367
English (Canada)


CPU    Intel(R) Pentium(R) D CPU 3.40GHz
   
RAM: 2.99 GB.


WIN XP SP3

Microsoft SQL Server 2005    


I have not installed the infamous update SQL Server 2005 sp2 security update KB948109

 

 

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: ACT 2009 hangs now and then

Try this, turn off your swap file, defrag the hard drive, set the swap file settings to maximum and update you video drive.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 2
Country: United States

Re: ACT 2009 hangs now and then

I have been having this problem as well.  But I do not know what a swap file is or where to try your fix.

 

Where do I go.

 

Thanks

Copper Contributor
Posts: 102
Country: Canada

Re: ACT 2009 hangs now and then

Thanks and I've tried your fix, but it hasn't seemed to help any.  I'm still getting the jerky or slow to draw screens when I switch back to ACT from another application.
New Member
Posts: 1
Country: United States

Re: ACT 2009 hangs now and then

I'm also having the same experience with 2009. Also find it slow when clearing activities from the alarms screen. 

MY computer is running XP and I have 2meg of ram.

 

We need better performance...........

 

 I have installed the update SQL Server 2005 sp2 security update KB948109

 

New Member
Posts: 2
Country: United States

Re: ACT 2009 hangs now and then

I am also having problems with 2009 being slow.  I have a pentium 4 1.5GH, 1 Gig of Ram. and am running XP Pro.  I was going to add a Gig of memory, but I see one of the earlier posters has two gig and is also having the problem. 

 

I notice the lag when I go between my task list and my contacts.  My DB is still relatively small at just over 300 contacts, so I am really worried about how this is going to lag whem my DB starts to get large.

 

It seems to me this newer version of Act has alot of bells and whistles ie the dashboard.  Are these what is slowing things down, and if so can some of these features be turned off?

 

Any other solutions?

 

Any help would be appreciated

Kyle

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: ACT 2009 hangs now and then

I suspect that you have a 5400 RPM hard drive.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 102
Country: Canada

Re: ACT 2009 hangs now and then

My hard drive specs are:

 

Capacity (GB) 250Interface Ultra ATA/100, SATA/150 (SATA 1.5Gb/s) or
SATA/300 (SATA 3Gb/s) with NCQ (Native
Command Queuing)
Cache (MB) 2, 8, 16
Spindle Speed (RPM) 7200
Shock, Operating (Gs) up to 68
Shock, Nonoperating (Gs) 350 (320 GB and below)
300 (400, 500, 750 GB)
Acoustics, Idle (bels) 2.8 (750, 500 GB)—Performance Mode
2.7 (400 GB)—Performance Mode
2.7 (250 GB)—Quiet Mode
2.5 (320, 250 GB)—Performance Mode
2.8 (80, 160 GB)—Quiet Mode
Operating Temperature (°C) 0 to 60
Mean Time Between Failures
(MTBF, hours) 700,000
Annualized Failure Rate (AFR) 0.34%

 

New Member
Posts: 1
Country: United Kingdom

Re: ACT 2009 hangs now and then

Hi Victord66,

 

I am experiencing the same problem as yourself. Leave machine idle for some time or could infact be working in Act and then it just freezes. It looks like its trying to load up the main page but you only see the outlines of the interface. Did you manage to fix?

 

Thanks

 

Faisal

Copper Contributor
Posts: 102
Country: Canada

Re: ACT 2009 hangs now and then

I have still no actual solution to the problem, nothing suggested has had any effect whatsoever.   I wish a solution could be found as it's quite annoying, not to mention making ACT look like it's still in beta.     Hmmmmm.....maybe it is??