06-30-2009 08:32 PM
I upgraded ACT 2009 Version 11 to ACT! 2009 Version 11 for Real Estate. The first time I used it, it worked perfectly. The next time I started ACT! it got past the log on stage then crashed...And its been crashing ever since. Here is the problem Signature:
Problem Event Name: APPCRASH
Application Name: ActSage.exe
Application Version: 126.96.36.199
Application Timestamp: 49a4757d
Fault Module Name: KERNEL32.dll
Fault Module Version: 6.0.6001.18215
Fault Module Timestamp: 49953395
Exception Code: e053534f
Exception Offset: 000442eb
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Can anyone provide insight on what I should do.
07-01-2009 11:37 AM
Try disabling UAC and restarting the computer. Follow the KB article below for step by step instructions.