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ACT! 2009 for Real Estate Crashed Please Help...

Tuned Listener
Posts: 6
Country: United States

ACT! 2009 for Real Estate Crashed Please Help...

I upgraded ACT 2009 Version 11 to ACT! 2009 Version 11 for Real Estate.  The first time I used it, it worked perfectly.  The next time I started ACT! it got past the log on stage then crashed...And its been crashing ever since.  Here is the problem Signature:

Problem Event Name: APPCRASH

Application Name: ActSage.exe

Application Version: 11.1.183.0

Application Timestamp: 49a4757d

Fault Module Name: KERNEL32.dll

Fault Module Version: 6.0.6001.18215

Fault Module Timestamp: 49953395

Exception Code: e053534f

Exception Offset: 000442eb

OS Version: 6.0.6001.2.1.0.256.1

Locale ID: 1033

 

Can anyone provide insight on what I should do.

 

thx.

Moderator
Posts: 4,395
Country: USA

Re: ACT! 2009 for Real Estate Crashed Please Help...

Hello,

 

Try disabling UAC and restarting the computer.  Follow the KB article below for step by step instructions.

 

How to Disable User Account Control (UAC) in Windows Vista®