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ACT 2009 (Version 11) crashed after receiving new emails. Reloaded ACT and found Inboxes now locked. How to unlock?

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Posts: 1
Country: USA

ACT 2009 (Version 11) crashed after receiving new emails. Reloaded ACT and found Inboxes now locked. How to unlock?

Hi community!

 

I lost access to my inbox and all of the subfolders in ACT 2009 emails.  The draft, inbox, outbox, sent and trash box all appear to be locked. 

 

This happened after ACT crashed when I finished receiving/downloading new emails.  When I reloaded ACT, I found the all the folders locked.  Can someone help me resolve this problem?

 

HELP!

 

Thxs...executor.