09-24-2008 10:34 AM
09-29-2008 03:14 PM
If you are getting that error when sending an email, it means that the email template being used for the message is either damaged, missing or inaccessible (insufficient permissons). If you have not chosen to use a specific template, the default one is called Emailbody and is located in the Templates folder in your database files.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
10-14-2008 09:40 AM
I just installed Act! 2009 for a client and experienced the same problem. I discovered (by using a file monitor) that Act! is trying to write temporary files to the administrators folder (even when logged in as a user). The user obviously doesn't have access to the folder so the error is seen. Make sure users have the modify permission on the following folder c:\documents and settings\administrator(.domain name if required)\application data\act\act for windows 11\historyqueue\
I hope that helps! Lloyd. Trichromic LLP
12-23-2008 11:38 PM
Thanks for the info about HistoryQueue. Instead of changing the permissions, I changed the registry key
to point to a public directory.
Hope this helps!