11-09-2009 11:53 AM
Need to add the ACT! addin to Outlook 2007.
Install was not completed on a 64 Win 7 Ultimate system.
2 Address Books have been installed via Email setup and show up in OL Outlook. Work fine.
The Addin is not visible; hence neither the Toolbar for History and Create Record.
It is not listed in Disabled or anywhere.
Is there a process to reinstall the dll? I am not sure of the dll as Outlook says "Act9ext.dll is not a valid dll"
Have looked all over the KBs for the process, don't see it.
11-10-2009 01:13 PM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
11-10-2009 03:01 PM
Thank you Greig.
Yes, I am aware of the 2009 non-compatability issue with Win 7 64.
Just wondering if there was a way to reattach the .dlls between Oulook 2007 and ACT! 2009, even though not supported.
Everything else works with this exception, the Email History and Add Contact from OL email.
Any small utility that checks the connection between the 2 apps and reestablishes it? Manually? I am game for trying.
Just finished paying for 2009 and now this.