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ACT 2009 Inserting a "1" before the area code

Copper Contributor
Posts: 52
Country: USA

ACT 2009 Inserting a "1" before the area code

For only one user on a shared ACT 2009 network, ACT is inserting a "1" in front of all the contact phone numbers, eg:  1 (503) 221-2020.  The phone number format is the normal US mask:  (%%%) %%%-%%%%.  Everyone else displays the phone numbers normally:  (503) 221-2020. 

 

Any ideas?

 

Thanks - Mike

Michael Johnson
First Plan
ACT Certified Consultant
ACT Premiere Trainer
503-221-2020
www.firstplan.com
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: ACT 2009 Inserting a "1" before the area code

Have them add their country to their My record and add their phone number, with area code, to their My record.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129