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ACT 2009 Hangs While Backing Up

Copper Elite Contributor
Posts: 124
Country: USA

ACT 2009 Hangs While Backing Up

I'm running with 2GB RAM, 2 GB database inside an 8 GB volume, 5 GB available disk space, ACT 11.1.183.0.

 

Backup fails to complete.  It often won't get paste loading up the progress bar.  I've run the ACTDIAG routines and the database checks out fine.

I am able to successfully shut down ACT from within Task Manager.  As long as I've saved the database before attempting the backup all data is fine.

 

Any ideas?

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT 2009 Hangs While Backing Up

Copper Elite Contributor
Posts: 124
Country: USA

Re: ACT 2009 Hangs While Backing Up

Mike,

The database in question is actually only 150 MB, the volume (an encrypted TrueCrypt volume) contains a total of 2 GB data within the 8.4 GB volume. The encrypted volume contains several databases (I still keep the old generations of dbs just in case), ACT backups in a separate sub-directory, and other sensitive data.

I just successfully completed a backup using my laptop (AMD Turion 64, 2GB RAM) rather than the desktop which hosts ACT (Intel P4 640, 2GB RAM).  Maybe it has something to do with the older cpu or the newer BIOS (2009 vs 2006).  Maybe it's time for an upgrade for the server.