06-04-2009 11:20 AM
06-08-2009 08:44 AM
Well I copied over the templates from the dummy database and now everything seems to work!!
Thanks so much!
06-04-2009 11:33 AM
06-04-2009 12:51 PM
Aaaah that could be it,. We converted from ACT 6, but we didnt have this problem when we were using that
06-04-2009 01:55 PM
If you had no problems printing envelopes with ACT! 6 you were lucky. I can't begin to count the number of calls I took in tech support for envelope printing problems in ACT! 6. Problems that could not be fixed.
My question was not what version you converted from but which version you you were using when you first converted from ACT! 6. The reason I asked is because the report templates (including envelopes) you are using date from that version and the early ACT! 7 report templates had problems. Also if you converted an envelope template from ACT! 6, it will convert as an 8 1/2 X 11 letter sheet rather than an envelope page size. The standard #10 envelope with ACT! 2009 is a #10 paper size envelope.
The envelope printing with the later versions of the ACT! program is very good. In fact, using scripting I have an envelope template that will print either the main or the home address when the the template is run based on which one I have established as the preferred mailing address.
06-05-2009 06:38 AM
We went from 18.104.22.1689 straight to ACT 9.
Im not trying to access old templates but using the ones (I think) that are in ACT 9.
06-05-2009 10:45 AM
06-05-2009 01:23 PM
06-08-2009 05:38 AM
06-08-2009 08:09 AM