04-28-2009 06:40 AM
(Background) After a year of struggle with hardware & ACT!, it is finally installed on my nifty HP Pavilion TX100z, 4GB memory, 250 GB HD running MS Windows Vista ultimate 64 bit. ACT! 2009 seems to run quicker than previous editions and I am loving the way I can put a person into multiple Groups easily.
Problem - Doing a broadcast e-mail to a lookup, the lookup option does NOT show just the lookup records for selection. Instead, either Outlook crashes or I get ALL records.
Any solutions or letting me know I am not alone with this problem would be great. Thanks,
05-02-2009 08:21 AM
How are you trying to send the emails? It sounds like you're doing a lookup and opening the ACT! address book in Outlook. This will only show all contacts. If this is what you're doing, try performing a mail merge instead.