06-18-2010 12:45 PM
Hello, thank you in advance for your help here.
I have a master database of ACT 11.0 with two remote databases. The remote databases were syncing with out a problem for about 2 weeks and then all of a sudden on of them (called dan1) could not sync with me any longer. There was a message that stated that the following...
Failed to synchronize with the server. Server Error Description: . RDB has already been unpacked and synced at least once. Please recreate remote database or restore a backed up copy. Contact your administrator for assistance
I created a new remote database (called dan2) and installed it on the remote computer but now I want to get the 2 weeks worth of notes off of the old (dan1) remote database and installed on to the master database. I asked my remote database user to back up and send me a copy of the (dan1) database but apparently you are unable to back it up so that I can merge the databases.
The remote user is 1000 miles away from me so I have to do all of this through google docs.
Any ideas? Thanks.
06-18-2010 02:13 PM
06-21-2010 07:17 AM
06-21-2010 02:13 PM
06-21-2010 02:44 PM