08-22-2008 09:17 AM
My client has windows xp pro sp3. She had to reformat her computer and reinstall aCT! 10. I can not open ACT after installing it. What I have noticed is that it did not prompt me to register the software and earlier I was getting this error:
Could not load file or assembly Act.Share.Utilities version 10.3.182.0, culture=nuetral, public keytoken=ebf6b2ff blah, blah, blah..
Has anyone seen this before? Any suggestions to fixing this? I have tried installing in selective startup and still did not work.
Thanks in advance.
08-22-2008 11:08 PM
08-22-2008 09:45 AM
08-22-2008 11:08 PM
08-24-2008 01:54 PM
08-25-2008 03:32 AM
09-02-2008 04:08 AM
Help! I have ACT 2008 version 10.0.1. When I was having trouble with my email I uninstalled the program. When I reinstalled it, I was told that there are now updates and I selected to update the newly installed program. The problem is now I cannot open my database - it tells me that I've upgraded and the old data base does't recognise the new update. What am I supposed to do to get these items aligned? This is driving me nutty and I really need some help. Thanks in advance. Helene
What's the error you're getting?
At a guess, it would be because all users must be on the same build. So you should update the server first to update the database, then update any other users.
You can download the current patch from http://www.act.com/support/updates/index.cfm
09-02-2008 04:10 AM
What you have suggested was done before I read this message. What was also done after the uninstall of ACT was manually deleting act registry keys.
Thanks for your time. I will save this post.
If you used the uninstaller.exe as per my post, it would remove the reg keys and be a lot faster for you :-)
02-28-2009 01:18 PM
04-09-2009 06:35 AM
I have Act 10.0 and have had it on 2 of my computers and after following your instruction for the Vista operating system. I have had no luck in getting this to open. The vista computer is my remote computer which snyns to the desktop with an XP operating system. I have had no problem with this program until I downloaded the update and now I have a mess. I was able to go back in time on my desktop and restore it to before the patch, but my vista will not restore. I have used Act for many years and have never been this frustrated. Please advise on how this should be handled..... Thanks
Did you do the update on ALL systems?
If running Premium, did you also get the updated sync server?
Failing that, does it open ok on the server (I think XP)?
What error do you get trying to open?