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ACT! 2008 default word processor reverts to default after reboot

New Member
Posts: 9
Country: New Zealand

ACT! 2008 default word processor reverts to default after reboot

ACT! 2008

Windows Server 2003 Standard

Citrix (Inconsequential, problem occurs even if we log on locally without Citrix)

Microsoft Office 2007 Standard

 

ACT! 2008 > TOOLS > PREFERENCES > COMMUNICATIONS > DEFAULT WORD PROCESSOR reverts from MS Word back to ACT!, in all our databases whenever our server is rebooted (happening often at the moment during heavy development).

 

Is this normal behaviour?

Is there a way to keep this from reverting after a reboot?

 

TIA

Tony Hughes

Hastings, New Zealand.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT! 2008 default word processor reverts to default after reboot

This is normally due to a preferences file issue.  Update to the latest build of 2008 (10.0.3) and see if the issue still occurs.  You can find the update on www.act.com under the Support/Downloads.

 

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.