07-28-2008 04:35 PM
Windows Server 2003 Standard
Citrix (Inconsequential, problem occurs even if we log on locally without Citrix)
Microsoft Office 2007 Standard
ACT! 2008 > TOOLS > PREFERENCES > COMMUNICATIONS > DEFAULT WORD PROCESSOR reverts from MS Word back to ACT!, in all our databases whenever our server is rebooted (happening often at the moment during heavy development).
Is this normal behaviour?
Is there a way to keep this from reverting after a reboot?
Hastings, New Zealand.
08-05-2008 11:34 AM
This is normally due to a preferences file issue. Update to the latest build of 2008 (10.0.3) and see if the issue still occurs. You can find the update on www.act.com under the Support/Downloads.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.