I installed ACT 2008 v10 a couple months ago working just fine on my MS XP system. Just purchased a new laptop with Vista, and I am encountering errors when installing ACT. Program appears to install and finish fine, however, when I attempt to open ACt, I get this message:
Could not load file or assembly "ACTFramework,Version=10.0.237.0,
Culture=neutral. PublicKey Token=ebf6b2ff4d0a08aa' or one of its
dependencies. The system cannot find the file specified.
We uninstalled ACT, but I continue to get this message when opening my Outlook 2007
The Add-In ACT!Extension" (C:\Windows\system32\ACT9Ext.dll) cannot be loaded and has been disabled
by Outlook. Please contact the Add -in Manufacturer for an update. If no update is available, please uninstall the Add-in.
So, we attempted to intall ACT once more to no avail.....same problem as above,
but now I get an additional error when I open Outlook...."The Add-In "Redemption Helper Outlook Extension" cannot be loaded.....
I can use Outlook fine, but cannot get ACT to work. Anyone have the answer?