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ACT 2008 and new Vista computer

New Member
Posts: 2
Country: USA

ACT 2008 and new Vista computer

I installed ACT 2008 v10 a couple months ago working just fine on my MS XP system.  Just purchased a new laptop with Vista, and I am encountering errors when installing ACT.  Program appears to install and finish fine, however, when I attempt to open ACt, I get this message:
Could not load file or assembly "ACTFramework,Version=10.0.237.0,
Culture=neutral. PublicKey Token=ebf6b2ff4d0a08aa' or one of its
dependencies.  The system cannot find the file specified.
 
We uninstalled ACT, but I continue to get this message when opening my Outlook 2007
 
The Add-In ACT!Extension" (C:\Windows\system32\ACT9Ext.dll) cannot be loaded and has been disabled
by Outlook.  Please contact the Add -in Manufacturer for an update.  If no update is available, please uninstall the Add-in.
 
So, we attempted to intall ACT once more to no avail.....same problem as above,
but now I get an additional error when I open Outlook...."The Add-In "Redemption Helper Outlook Extension" cannot be loaded.....
 
I can use Outlook fine, but cannot get ACT to work.  Anyone have the answer?
 
Thanks
 
 
 
 
New Member
Posts: 5
Country: USA

Re: ACT 2008 and new Vista computer

You have a corrupted Index.  Seek professional help before the system crashes!
Pastor E.
New Member
Posts: 2
Country: USA

Re: ACT 2008 and new Vista computer

Thank you  for the response.  I went into the task manager and noticed:
 
SVCHOST.EXE repeating itself about 16 tiimes.  This tells me it's running in the background.  I guess I better get some help.
 
New Member
Posts: 4
Country: USA

Re: ACT 2008 and new Vista computer

I bought a new computer with the 64 bit version of Vista. My old reliable ACT 6.0 would not install so I bought ACT 2008. It will not install either.
 
Has anyone figured this out,
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT 2008 and new Vista computer

There is no support for Vista 64bit. Microsoft actually require a different edition of SQL Server for 64bit