Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT! 2008 & SQL Server 2005 Install Issues

New Member
Posts: 3
Country: USA

ACT! 2008 & SQL Server 2005 Install Issues

The initial problem I encountered was with the installation of SQL Server 2005. This was not an ACT issue, but a Windows issue. I uninstalled the all the components of MS SQL Server except for MSXML 6.0 Parser. Windows would not allow me to uninstall this.

 

I discovered this page with instructions on uninstalling MSXML 6.0 Parser. http://tinyurl.com/3to4ee

This page led to the following application: Your Uninstaller! 2008. http://www.ursoftware.com/download.php. Download the trial version and uninstall MSSML 6.0 Parser completely from your system.

 

I then ran the ACT! 2008 setup and it worked like a charm.

 

Based on my reading on the web, it sounds like this is a flaw with Microsoft.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! 2008 & SQL Server 2005 Install Issues

According to tech support, just over 70% of install issues are with the Microsoft components... SQL, .Net, etc

 

I heard MS actually sent 2 of their development staff to sit on the Sage support lines for a day to help resolve some of the issues and identified 3 new MS bugs they wern't previously aware of.

 

You can only guess at the cost of the support contract Sage must pay MS to get that kind of treatment :-)

Copper Contributor
Posts: 30
Country: United States

Re: ACT! 2008 & SQL Server 2005 Install Issues

Guys, this fix worked perfect.  Thanks!