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ACT! 2008 - Vista Incompatibility with HP Printers

New Member
Posts: 2
Country: USA

ACT! 2008 - Vista Incompatibility with HP Printers

After several hours with customer service and $$$ upgrading ACT, they finally admitted that there is a major problem if you have Vista, ACT! 2008 and a HP printer.  ACT 2008 does not support HP Printers with Vista.
 
No printing in this configuration,  ACT bombs and resets.
 
Solution - buy a non-HP printer.  Stupid answer!
 
has anyone found a way to use HP printer, Vista - 32 and ACT 2008?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! 2008 - Vista Incompatibility with HP Printers

What error do you get?
 
Sometimes it's a driver issue that the printer manufacturer might be working on.
 
Microsoft has had many of these issues with Visa. Even their own management has complained as you can see here - http://www.arnnet.com.au/index.php?id=329103868&eid=-4152
Nickel Super Contributor
Posts: 584
Country: USA

Re: ACT! 2008 - Vista Incompatibility with HP Printers

Hi,

 

To the best of my knowledge, there are not any submitted known issues with HP Printers.

 

That being said, each printer will work differently.

 

Being on Vista, make sure all your drivers are up to date.

 

What is the exact HP Printer model and the build of ACT you are using, what steps are you going through when you get the issue and what is the exact error you are receiving?